VIOOH Trading Manager - Service Degradation - Insights Reporting
VIOOH Trading Manager - Service Degradation - Insights Reporting
August 19, 3:00am
August 19, 3:00am
Incident Summary
VIOOH Operations have been made aware of an issue with VIOOH Trading Manager Insights reporting. Data is unable to be shown within Insights section specifically impacting Deal Health dashboard.
The issues with the Deal Health reporting dashboards are being investigated as a priority, and we are working with the vendor to restore normal service as soon as possible.
There is no impact to the VIOOH Trading Platform throughout, and we continue to observe normal trading activity.
We apologise for any inconvenience caused.
Next Update: Wednesday 19th August 04:40 UTC+1
August 19, 4:39am
August 19, 4:39am
Incident Summary
VIOOH Operations have been made aware of an issue with VIOOH Trading Manager Insights reporting. Data is unable to be shown within Insights section specifically impacting Deal Health dashboard.
The issues with the Deal Health reporting dashboards are being investigated as a priority, and we are working with the vendor to restore normal service as soon as possible.
There is no impact to the VIOOH Trading Platform throughout, and we continue to observe normal trading activity.
We apologise for any inconvenience caused.
Incident Update
VIOOH Technical teams are continuing to investigate as a priority, with support of our third-party vendors, at this time.
Next Update: Wednesday 19th August 06:00 UTC+1
August 19, 6:00am
August 19, 6:00am
Incident Summary
VIOOH Operations have been made aware of an issue with VIOOH Trading Manager Insights reporting. Data is unable to be shown within Insights section specifically impacting Deal Health dashboard.
The issues with the Deal Health reporting dashboards are being investigated as a priority, and we are working with the vendor to restore normal service as soon as possible.
There is no impact to the VIOOH Trading Platform throughout, and we continue to observe normal trading activity.
We apologise for any inconvenience caused.
Incident Update
VIOOH Technical teams are continuing to investigate as a priority, with support of our third-party vendors, at this time.
Next Update: Wednesday 19th August 08:00 UTC+1
August 19, 7:32am
August 19, 7:32am
Incident Summary
VIOOH Operations were been made aware of an issue with VIOOH Trading Manager Insights reporting. Data was unable to be shown within Insights section specifically impacting Deal Health dashboard.
The issue with the Deal Health reporting dashboard was investigated as a priority, working with our vendors to restore normal service.
There is no impact to the VIOOH Trading Platform throughout, and we continued to observe normal trading activity.
We apologise for any inconvenience caused.