Normal Change - Pre-implementation

Maintenance

September 29, 9:13am

Normal Change - Pre-implementation

Status: closed

Start: September 29, 7:00am

End: September 29, 9:13am

Duration: 2 hours 13 minutes

Affected Components:

VIOOH Trading Manager UI VIOOH Trading Manager UI (CN)

Update

September 29, 7:00am

What's changing?
VIOOH will be conducting a change activity for the VIOOH Trading Manager application - Insight reporting, within the Non-Production and Production environments.

How does this affect me?
During this change activity, there could be a service interruption to the loading of reports and new data being presented to the VIOOH Trading Manager application - Insight Report (Deal Health).

In addition, reporting widgets shown within the Deal Management section may be unavailable or show static data results throughout this period.

There will be no further impact on the VIOOH Trading Manager application, and no impact on any platform trading services.

When is it happening and how long is it expected to last?
This change activity is scheduled for Tuesday, 29th September 2026
Start Time: 07:00 AM UTC+1
End Time: 07:30 AM UTC+1
Overall downtime period: Up to ~30 minutes

If you have any questions, please contact us via the VIOOH Client Support Portal.

Resolved

September 29, 9:13am

Planned maintenance activity have been completed as per schedule.

We can ensure that the Applications will now be accessible as usual.

If you have any questions please contact us via VIOOH Client Support Portal