What’s changing?
We will be conducting a platform maintenance activity, on the
Production environment
, which will include having to restart the
VIOOH Gateway
.
How does this affect me?
Clients may experience brief service interruptions, primarily impacting retrieving data within VIOOH applications, during the maintenance window. VIOOH applications & services that could be impacted for a short period of time:
- VIOOH Trading Manager (TMUI)
- VIOOH Automation (VA)
- VIOOH ADServer
Normal service will resume automatically once the maintenance has completed.
When is it happening and how long is it expected to last?
The maintenance activity is scheduled on Wednesday, 13 August 2025 at 23:00 (UTC+1).
This activity is expected to take approximately 10 minutes.
If you have any questions, please contact us via the VIOOH Client Support Portal.
What’s changing?
We will be conducting a platform maintenance activity, on the Non-Production environment
, which will include having to restart the
VIOOH Gateway
.
How does this affect me?
Clients may experience brief service interruptions, primarily impacting retrieving data within VIOOH applications, during the maintenance window. VIOOH applications & services that could be impacted for a short period of time:
- VIOOH Trading Manager (TMUI)
- VIOOH Automation (VA)
- VIOOH ADServer
Normal service will resume automatically once the maintenance has completed.
When is it happening and how long is it expected to last?
The maintenance activity is scheduled for Tuesday, 12 August 2025 at 23:00 (UTC+1). The activity is expected to be completed within approximately 10 minutes.
If you have any questions, please contact us via the VIOOH Client Support Portal.
Current Status
Status Grid
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| VIOOH Content | |||||||||
| VIOOH Trading Manager UI | |||||||||
| VIOOH Campaign Compliance Dashboard (CCD) | |||||||||
| VIOOH Campaign Compliance Portal (CCP4) | |||||||||
| VIOOH Client Campaign Portal (CCP) | |||||||||
| VIOOH API | |||||||||
| VIOOH Client Support Portal - Jira Software Management |
What’s changing?
We will be conducting a platform maintenance activity, on the
Production environment
, which will include having to restart the
VIOOH Gateway
.
How does this affect me?
Clients may experience brief service interruptions, primarily impacting retrieving data within VIOOH applications, during the maintenance window. VIOOH applications & services that could be impacted for a short period of time:
- VIOOH Trading Manager (TMUI)
- VIOOH Automation (VA)
- VIOOH ADServer
Normal service will resume automatically once the maintenance has completed.
When is it happening and how long is it expected to last?
The maintenance activity is scheduled on Wednesday, 13 August 2025 at 23:00 (UTC+1).
This activity is expected to take approximately 10 minutes.
If you have any questions, please contact us via the VIOOH Client Support Portal.
What’s changing?
We will be conducting a platform maintenance activity, on the Non-Production environment
, which will include having to restart the
VIOOH Gateway
.
How does this affect me?
Clients may experience brief service interruptions, primarily impacting retrieving data within VIOOH applications, during the maintenance window. VIOOH applications & services that could be impacted for a short period of time:
- VIOOH Trading Manager (TMUI)
- VIOOH Automation (VA)
- VIOOH ADServer
Normal service will resume automatically once the maintenance has completed.
When is it happening and how long is it expected to last?
The maintenance activity is scheduled for Tuesday, 12 August 2025 at 23:00 (UTC+1). The activity is expected to be completed within approximately 10 minutes.
If you have any questions, please contact us via the VIOOH Client Support Portal.
We have been informed by JCD CORP IT that the issue has been resolved since 17:30 UTC+1
We will continue to monitor the same till the end of the day.
We have been informed by JCD CORP IT that Vodafone are facing a global outage since 29th July 7:30 AM UTC+1
This will directly impact the Programmatic campaigns and potential updates on traditional campaigns.
We will keep you informed as soon as we receive further information
Incident Summary
VIOOH Operations have been informed of an issue with VIOOH AdController, that required us to undertake urgent maintenance.
There is no impact to trading and service remains available and online.
Due to the issue experienced Media Owners could observe an increase in frames downloading their associated creative manifest.
Incident Summary
VIOOH Technology have completed all further analysis required and we can now confirm that service is back to normal.
If you have any questions, please contact us via the VIOOH Client Support Portal.
Incident Summary
VIOOH Operations have been informed of an issue with VIOOH AdController, that required us to undertake urgent maintenance.
There is no impact to trading and service remains available and online.
Due to the issue experienced Media Owners could observe an increase in frames downloading their associated creative manifest.
Next Action
VIOOH Technology have completed the maintenance required and our continuing to conduct further analysis. No further actions are expected to be undertaken.
Next Update
Tuesday 15th July 16:00 UTC+1